Pilot with us

A pilot is a real-world test of whether the methodology lands in your specific context. Honest about scope, honest about timing, honest about the discipline of choosing the right facilitator.

What a pilot looks like

A pilot is a focused trial — typically 4–8 weeks, with a defined cohort, clear before-and-after questions, and an honest read at the end. Two threads run in parallel: the platform's tooling (the polling services, the admin, the export) gets used in real sessions; the methodology (how the room is led, how contributions are surfaced, how decisions are landed) gets practised by your team or by an outsider facilitator.

The exchange. The pilot is at no cost — in exchange for a structured use-survey at the end. We give you the platform and the methodology; you give us the honest read on what worked, what didn't, and what to build next. Mutual respect, mutual gain. The survey is short (about 10 minutes), specific to the polls context (facilitator focus, methodology questions), and downloadable as a printable form or filled on screen.

A discipline we'll be loud about — the outsider facilitator rule

When the platform's methodology is being introduced to a group for the first time, the facilitator running that introduction needs to be outside the group's history. This isn't a footnote — it's structural.

Why: people in any group carry fears, restraining emotions, and deeply-seated doubts about the person leading. If that person is a friend, an enemy, or a known quantity to one or more group members, those participants spend their cognitive load on relational sense-making rather than engaging with the substance of what's being introduced. An outsider neutralises the relational filter.

Insiders absolutely have a role — leading the day-to-day, embedding the methodology after introduction, taking ownership long-term. But the introduction-and-room-opening is the outsider's structural job.

The single-session test

If you're considering us — or any external facilitator — for the introduction work, ask the candidate to deliver one session that demonstrates how they actually work. Two tests:

  1. Practice over theory. The session shows HOW they will run this in real situations, not just lecture-style references to named models.
  2. Practical hands-on with feedback. The session must include actually doing the work, with feedback collected from participants.

Failing either test is a serious signal. Then — critically — debrief with your staff after that first session, not just the director or commissioning leader. The people who'll be subjected to potentially many repeated sessions deserve input on the choice before the relationship locks in.

How to engage

The pilot enquiry form on the main platform handles this site's pilots too — same backend, same review process. Tell us your context, what you're hoping to surface, the scale you're working at, and whether you're considering an outsider facilitator (us or someone else) or planning to run the introduction in-house. We'll respond in days, not weeks.

What we won't do

  • Quote you a guaranteed outcome (*"20% engagement increase guaranteed"* and similar). The honest version: pilots either teach you something useful or surface why it's not the right fit. Both are wins; neither comes with a guarantee.
  • Pre-commit you to running the methodology with your own internal team. That would breach the outsider-facilitator rule above; we'd rather lose the pilot than help you set up a likely failure.
  • Process personal data in jurisdictions where we haven't done the regulatory work. The features that touch personal data are gated where regulatory readiness isn't there — explicitly and with a plain-language explanation.